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Centre Operation amid COVID-19 restrictions

Updated 30/3/2020

To all of our valued customers, we appreciate your support and understanding during this unprecedented time. We at Centre Management would like to update you on the actions we have taken to ensure the safety and wellbeing of retailers and customers as well as providing you with information on Centre operations and trading during this time.

Our environment and how all of us are going to live and operate is changing quickly. Following the National Cabinet meeting yesterday evening, new measures have been put in ‘principal places of social gathering’ from midday today.

These ‘Stage 1, Stage 2 and Stage 3’ measures which immediately impact the shopping centre environment include the cessation of trade for:

  • Registered and licensed clubs/pubs
  • Beauty, Nail and tattoo shops, massage (excluding health related such as physiotheray)
  • Gyms and indoor sporting venues

Open with Restrictions:

  • Food Courts in shopping centres – takeaway only
  • Hairdressers/barbers – with strict social distancing

The Prime Minister emphasised that all other businesses, including shopping centres, could continue to operate as normal but within the established social distancing guidelines (one person per 4 square metres). Congregations of people have been banned and will be enforced by the government appointed Police taskforce, as such, we have removed the tables and chairs in the food court and throughout the mall, and have closed the playgrounds in centre.

Additional cleaning has been put in place specifically to cover the sanitisation of high touch point areas such as amenities, door handles, stairwells, lift buttons, travellators and escalators. Youmay also have noticed some retailers are only allowing a certain amount of customers in at a time, we appreciate your understanding and thank you in advance for your patience if you have experienced longer than usual wait times. 

Over the coming days and weeks there will be further announcements regarding the operation of retailers and cessation of trade for some and we will endevour to keep you informed as soon as we can with any new information.

We would like to reiterate that Waverley Gardens Shopping Centre is still open for trade but please note we have recently changed our Thursday and Friday night trading hours, and some individual store hours may change.

For details on the trading hours for our supermarkets, please click here.

For all other stores, please look up their individual store listing.